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Best moving insurance & how does it work?

Get the right insurance for moving your household goods.

How does moving insurance work?

Many customers assume damage resulting from a professional move will be covered by their own home and contents insurance or the removalist’s insurance, but this isn’t necessarily the case.

Before you make your interstate move, make sure you know the following answers – if you don't, ask your moving consultant.

  1. Does my insurance cover moving trucks?
  2. Should you get moving insurance for moving household goods?
  3. What insurance does a moving company need?

Peace of mind when moving your home & belongings

Unfortunately, sometimes there are instances where damage, due to no fault of our own, can impact belongings on a truck or in storage. Because of this, we recommend customers take out a Goods in Transit insurance policy.

Some examples of damage due to causes outside of our control:
  • Damage due to water on a rainy day.
  • Damage as a result of natural disasters. (eg. flood or fire)
  • Damage resulting from an accident during transportation that is due to no fault of our own. (eg. another vehicle crashing into our truck)

Check your home and contents insurance policy first

Some home and contents insurance policies cover possessions during transit, but some do not. Some insurers offer Goods in Transit insurance as an optional extra on your home and contents policy.

We recommend checking with your current insurance provider first. If your insurer does not have a suitable cover for you, then talk to a qualified removalist company that is authorised to arrange the insurance for you. 

Need insurance through your removalist?

Be aware that many removalists are not legally authorised to offer removal insurance.

Austate Removals are qualified and legally authorised to offer you the best removal insurance for moving household goods through our subsidiary company, "Bundaberg Removals and Storage”.

A removalist qualified to offer insurance will be able to provide a Product Disclosure Statement (PDS), a Financial Services Guide (FSG) and insurance documents in the customer's name.

If you need further information about our Goods in Transit insurance, please get in touch, or if you need more tips, check out our house moving tips resource page.